MANAGED SERVICES

IT SUPPORT SERVICES

Our proactive and friendly approach has earned us the trust

of our clients for exceptional managed IT support services.

 

We know what works

Spending decades in the industry has taught us many things about how not to do IT Support.

There are so many stereotypes about how IT people are awkward individuals who speak in complex akronyms that require a computer science degree to decipher. We are not those individuals.

Empathy is a key quality that we insist upon, enagagnig with our clients at a level befitting to their technical understanding.

REMSON DESIGN | PROACTIVE APPROACH ICON

Proactive approach

We help you build and develop a stable and reliable IT system. We also keep in regular contact with our clients, using a proactive approach, addressing IT issues before they happen.

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Cost efficiency

With the benefit of years of public sector experience, managing on ever-decreasing budgets, we’ll introduce the best solutions that optimise your budget without compromising on performance.

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Cyber security

Our experience at the head of the EMEA IT support department for a world-leading global cyber security company has taught us how to embed strong security practices into our managed IT support services, ensuring our clients are always protected.

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Help is at hand

Our experts are ready to quickly address your IT challenges, no matter how complex. Customer satisfaction is central to our mission, and we are committed to never letting you down.

An ounce of prevention is worth a pound of cure.

Benjamin Franklin

Our experts are here to help. Start your journey to stress-free operations.

Contact us today  to find out how.

Our Managed IT Support services:

  • Reduce operational costs
  • Free up critical resources
  • Maintain smooth operations

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Businesses that do not use managed service providers experience up to 50% more downtime than those that do, significantly impacting productivity and revenue.

Continuum

One less stress

 

We know how stressful running a business can be.

Let us worry about running your IT so that you can

concentrate on what you do best.

 

You’ll benefit from:

Spending Smart

We’ll ensure that you’re using the correct licences, software and hardware to ensure that you’re smart with your spending.

Secure Baseline

We’re experts in keeping data secure and compliant. We’ll ensure that you’re as secure as your system allows.

Committed SLA

We’re bound by contract to help you in your hour of need. You’re in good hands with us at all times once you’ve signed the contract.

REMSON DESIGN | CERTIFIED EXPERTS ICON

Certified Experts

The company is Cyber Essentials certified and our support engineers are certified to at least Microsoft SC900.

CONSULTANCY | SUPPORT | INSTALLATION | TRAINING

WE ARE ALWAYS HAPPY TO DISCUSS

YOUR OPTIONS WITH NO OBLIGATION