The Problem with Traditional IT Support

Most IT providers fix problems when they happen. That’s too late.
Cyber attacks, compliance failures, and weak security processes can damage your business before you even know there’s an issue.
And when your IT team is stretched thin, it’s the cyber security that gets left behind.

From cyber security perspective, companies often fail to complete the evergrowing remediation tasks provided by their MSSP in order to pass Cyber Essentials and Cyber Essentials Plus. With the best will in the world they just don’t get done.

IT SUPPORT

Fast, friendly help for hardware, software, and user issues — plus proactive maintenance to prevent downtime.

Governance

Structured policy and process management that keeps your organisation consistent, secure, and compliant.

Cyber security

Proactive measures that protect your organisation from current and emerging threats.

Compliance

Ensuring your technology meets industry and government standards while reducing audit stress.

How it Works

CyberCare+ closes the gap between IT support and cyber security by combining them into one seamless service. Instead of separate teams handing off problems, we handle IT issues, governance, compliance, and cyber security together. This means threats are dealt with immediately, weak processes are strengthened, and compliance is maintained as part of your day‑to‑day operations.

We don’t just produce lists of remediation tasks — we complete them. From tightening security settings and rolling out updates, to preparing you for Cyber Essentials and Cyber Essentials Plus, we make sure the work gets done. No backlogs. No last‑minute scrambles. Just a continuous cycle of improvement that keeps your business productive, secure, and audit‑ready all year round.

ASSESS

We review your current IT and cyber security setup.

IMPROVE

We fix gaps, remove risks, and align you with best practices.

PROTECT

We monitor, maintain, and keep you secure every day.

Working Seamlessly with Your Current MSSP

Already have a Managed Security Service Provider (MSSP)? CyberCare+ is designed to work alongside them, not replace them. While your MSSP provides vulnerability assessments and security monitoring, it’s often left to you to complete the remediation work they recommend.

That’s where we come in. As your CyberCare+ provider, we take those recommendations and turn them into completed actions. We close vulnerabilities, tighten configurations, and resolve issues in line with your MSSP’s findings — all within the timeframes needed for Cyber Essentials Plus.

This means your MSSP keeps doing what they do best — monitoring and identifying threats — while we ensure that nothing is left outstanding. Together, we help you stay secure, compliant, and ready for audit without the last‑minute scramble.